Kigali Serena Hotel
客人怎麼說
There’s an abundance of fantastic amenities at this Serena hotel. So for a weekend stay it was fantastic, you don’t even have to leave the hotel. I’m a big fan of the Maisha health club which hosts the gym and spa. The breakfast experience was also nothing short of magical. There were so many varieties and options to cater to everyone’s tastes.
Olivia
2025年2月
The Serena is a luxury hotel offering for tourism a variety of dining options, pool, very good spa, bar and comfortable rooms. The breakfast buffet was outstanding. The staff was friendly and accomadating. I spent 2 nights in Kigali for site seeing and then departed for gorilla treking. The Serena was chosen by my tour company and they drove me around. I can't compare to other hotels or the use of ride hailing. The Serena was clean, safe, self contained. It did not appear to be within walking distance to anything special. I would recommend and stay again. Overall a good stay.
Arthur
2024年9月
Amazing friendly staff, they made the stay enjoyable, kudos to the whole team ( except one individual- read below :), facilities were also great and the room, spacious and comfortable.
Yvan
2023年11月
The Serena downtown Kigali is a popular hotel in town, and it has a very good reputation for stay-cations. My wife and I decided to try this out for our anniversary, and it was a pleasant stay. We had a nice massage in their spa and poolside drinks and dinner. The next morning, the breakfast was a very nice spread, and the front desk was able to arrange a late checkout, which was very much appreciated.
Gregory
2023年11月
Very quiet, excellent breakfast buffet, very large and comfortable room. Great desk for work and internet fast and reliable
Florence
2023年6月
I liked everything the compound the breakfast and the staff are so friendly specially staff in ghe restaurant, however room service is poor I wanted coffee capsules that were not in gge room and I had to call four times before someone arrived with just two capsules after three hours waiting, I found this unacceptable from a high standard hotel like Serena, this of course will not stop me from coming back but just commenting for improvement,
Senait
2023年5月
This is a beautiful hotel with very large and comfortable rooms. Great bathroom. We had a balcony as we were looking over the pool. Breakfast buffet was delicious and dinner buffet was good if you like to eat dinner that way! Comfortable lounge to have coffee or light meals. The pool is huge and looks beautiful but it is very cold. Spa facilities are also beautiful.
Joyce
2024年1月
Lovely spacious room. The breakfast was amazing, so much choice and something for everyone. The freshly made pancakes and omelettes were amazing. The pool and gym facilities were nice too. The staff were very helpful and accommodating too.
Pamela
2024年4月
The breakfast was complete and i liked dresh fruits and drinks. The morning group running was very nice experience for me. Also the gym and pool was very good. The location was very safe and near the main attractions
Mehdi
2023年12月
ok
Claudia
2025年2月
預訂房間